How we look after your information

Who looks after your data

The Trafford 11+ mocks are run jointly by CT Tuition and Kickstone Learning Ltd. We are the joint controllers of the information you give us when you register. You can reach us at bookings@trafford11plusmocks.co.uk.

What we collect, and why

When you register a child we collect your name and contact details, your child's name, school and year group, who is collecting them and the collection password, and the answers you give about their mock-exam background. We use this to run the mock, to manage your child's place, and to keep them safe on the day.

We keep your email address so we can send your child's results and a short report, and a free set of practice questions chosen for them based on how they did. This is part of taking part in the mock, not a separate marketing list.

We also ask for emergency, medical, allergy and any additional-needs information. This is sensitive information about your child's health, so we treat it with extra care. We store it encrypted, we use it only to look after your child on the day, and only the people running the event can see it. It is never used for marketing.

Photographs, video and recordings

During the day we may photograph, film and record the children, and we may use this to promote future events. This is optional. You choose whether to agree to it when you book, and saying no makes no difference to your child taking part. If you do not opt in, we keep your child out of any footage we use, and you can change your mind at any time by telling us before the day.

If you choose to send us a short video clip of your own, you are giving your permission for us to use it. We will tell you what it is for when you send it, and you can withdraw it at any time.

Staying in touch

There is one optional box on the registration form: updates about future mocks and courses. It is opt-in, taking part never depends on it, and you can unsubscribe at any time.

How long we keep it

We keep the sensitive emergency, medical, allergy and additional-needs information only around the event, and we delete it within 30 days of the event. We keep the rest of your booking record for as long as we need it to provide results and follow-up, and no longer.

Your rights, and how to withdraw

You can ask us to show you the information we hold, to correct it, or to delete it. You can withdraw any optional permission at any time. Just email bookings@trafford11plusmocks.co.uk and we will sort it out.

Where the mock is held

Depending on the date you book, one of two halls in Bowdon, Altrincham:

• St Luke's Church Hall, Vicarage Lane, Bowdon Vale, Altrincham, WA14 3BN
• The Sports Hall, Bowdon Parish Centre, Stamford Road, Bowdon, WA14 2TR